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Contact & help

For renters

  • Searching: pick your audience on the home page, then filter by location, budget, rental type and dates. Your filters are saved in the web address, so you can share or bookmark a search.
  • Seeing details: listings show the general area, price and features publicly. A free account lets you save homes and message the provider — you return to the exact listing and filters you left. Exact street addresses are shared by the provider in your conversation, not published.
  • Saving: the heart on a card saves it to your private shortlist. The same offer saved from two brands counts once.
  • Inquiries: send a message from any listing. Replies arrive in your Inquiries inbox. An inquiry is a conversation — it never reserves a home.

For providers

  • Create a workspace, add a property once, add its units or rooms, then create listings for them.
  • Share a property with a co-manager by their account email; you can remove access at any time.
  • Choose which audiences the listing suits, and publish when ready. Drafts never appear publicly.
  • Block unavailable dates once; conflicts with overlapping room or whole-home offers are checked when you save.

Try it first

Want to explore without creating an account? Open the interactive demo — sample data, simulated personas, nothing sent or saved to real accounts.

Contact

Signed-in users can open a support request. Replies from the RoomFinder team appear on that page and in your notifications — nothing is sent by email or text. Conversations with providers stay in your private Inquiries inbox.